Shipping Policy
Processing time
The time we need to prepare an order for shipping varies depending on any custom made wishes applied. For details, see individual items and contact us!
Most items are being shipped out within 3-5 Business days.
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Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply.
We are not responsible for delays due to customs.
Domestic Shipping
Your purchasing experience is important to us!
That is why we chose a home delivery service with a professional and courteous courier company.
For purchases over 350 NIS, shipping is free.
Shipping cost is 30 NIS.
Delivery time - up to 5 business days
International Shipping
Shipping cost to all International destination 40 NIS.
We use Israelis Post Services of Registered post - meaning you will have your tracking number.
Return & Exchange Policy
We gladly accept returns and exchanges
Returns will be accepted within 14 days from arrival of the delivery to you.
Returning shipping cost applies on you.
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We don't accept cancellations
But please contact us if you have any problems with your order.
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The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
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Custom or personalized orders
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Perishable products (like food or flowers)
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Digital downloads
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Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.