Shipping & Returns

Shipping Policy

Processing time

The time we need to prepare an order for shipping varies depending on any custom made wishes applied. For details, see individual items and contact us!
Most items are being shipped out within 3-5 Business days. 

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply.

We are not responsible for delays due to customs.

Return & Exchange Policy
We gladly accept returns and exchanges

Returns will be accepted within 14 days from delivery.
Additional shipping cost may apply.

We don't accept cancellations

But please contact us if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

  • Custom or personalized orders

  • Perishable products (like food or flowers)

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

 

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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